How can we help?
Questions about your account, a subscription, or anything else in Haloraverse — reach a real person below.
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Common Questions
On iPhone/iPad: open Settings on your device → tap your name → Subscriptions → Haloraverse. In the app, you can also open Settings → Billing → Manage Subscription, which takes you to the same place. On Android, subscriptions are managed from the Billing screen in the app.
Open the app's subscription screen and tap "Restore Access." This re-checks your App Store or Google account for an existing purchase — no new charge is made.
Visit our Account & Data Deletion page, or email us at support@haloraverse.com and we'll process the request.